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Update Your Personal Information

You are responsible for maintaining your license, including updating your personal information.

  • login to your Healthcare Enforcement and Licensing Management System (HELMS) portal to update your contact information (email, phone number, address), your legal name, or your social security number.
  • If you do not currently have a HELMS account, please create an account through SecureAccess Washington (SAW) and then add the HELMS portal service to access your information.

How to update your personal information

If you have an active or pending Washington state nurse license, you can update your information online. It is your responsibility to keep your contact information current.

To update your information online you will need:

DOH HELMS Portal steps

  1. Log in to your SAW account
  2. Find the Healthcare Enforcement and Licensing Management System (HELMS) provided by the Department of Health in your list of services.
  3. Click on “Access Now.”
  4. Click “Continue

Resources

How to change your name

To change your name, please submit a name change request through the HELMS Portal. The following documents are acceptable proof of a name change in Washington state.

  • Marriage certificate
  • Divorce decree
  • Naturalization document
  • Legal name change document signed by a judge

If you are missing any of the information listed above, we can't complete your name change request.

Need help?

If you have trouble with the HELMS Portal, you can contact us during business hours.

Sending Payment by Check

We encourage you to apply and renew online, but if you are unable to, then please make checks payable to the Department of Health and mail them to the following address:
Department of Health
PO Box 1099
Olympia, WA 98507-1099

SecureAccess Washington (SAW) Account

We use SecureAccess Washington (SAW) to protect your personal information. To apply, renew, or manage your license online you need to either create or login to a SAW account.