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The Washington State Department of Health (DOH) recently launched a new licensing system for all health professionals and facilities in Washington state on April 29, 2025. The Healthcare Enforcement and Licensing Management System (HELMS) was developed to create efficiencies, improve user experience, streamline processing, strengthen data access, and reduce paper-based activities. Please note, you will need to manually add the HELMS Portal when renewing or applying in HELMS for the first time. We are also experiencing longer than usual application processing times due to this recent implementation. Thank you for your patience as we process applications in date order received.

Change Personal Information

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Update Your Personal Information

You are responsible for maintaining your license, including updating your personal information.

  • login to your Healthcare Enforcement and Licensing Management System (HELMS) portal to update your contact information (email, phone number, address), your legal name, or your social security number.
  • If you do not currently have a HELMS account, please create an account through SecureAccess Washington (SAW) and then add the HELMS portal service to access your information.

How to update your personal information

If you have an active or pending Washington state nurse license, you can update your information online. It is your responsibility to keep your contact information current.

To update your information online you will need:

DOH HELMS Portal steps

  1. Log in to your SAW account
  2. Find the Healthcare Enforcement and Licensing Management System (HELMS) provided by the Department of Health in your list of services.
  3. Click on “Access Now.”
  4. Click “Continue”

Resources

How to change your name

To change your name, please submit a name change request through the HELMS Portal. The following documents are acceptable proof of a name change in Washington state.

  • Marriage certificate
  • Divorce decree
  • Naturalization document
  • Legal name change document signed by a judge

If you are missing any of the information listed above, we can't complete your name change request.

Need help?

If you have trouble with the HELMS Portal, you can contact us during business hours.

Sending Payment by Check

We encourage you to apply and renew online, but if you are unable to, then please make checks payable to the Department of Health and mail them to the following address:
Department of Health
PO Box 1099
Olympia, WA 98507-1099

SecureAccess Washington (SAW) Account

We use SecureAccess Washington (SAW) to protect your personal information. To apply, renew, or manage your license online you need to either create or login to a SAW account.

Contact Us

111 Israel Road SE
PO Box 47864
Olympia, WA 98504
360-236-4703