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Online Portal Maintenance

Online applications through HELMS will be unavailable Friday (02/14/2025) from 5 p.m. - the morning of Wednesday (02/19/2025)

SecureAccess Washington (SAW) account

We use SecureAccess Washington (SAW) to protect your personal information.

To apply, renew, or manage your license online you need a SAW account. 

Check if you already have a SAW account

Since so many state agencies use SAW, you may already have a SAW account. If you're not sure if you already have a SAW account, you can check. 

  1. Go to secureaccess.wa.gov
  2. Click Get Help button 
  3. Enter your email address in the Username Reminder field
  4. Click to check the "I'm not a robot" box
  5. Click Send

If you have an account you'll receive an email within a few minutes. 

If you don’t have an account a message will pop up saying that your email is not found in the system.

Tips:

  • If you don’t get the message and don’t get the email in your inbox, check your Spam or Junk mail folders.
  • If you have multiple email addresses, you may want to search for each before creating a new account.

Create a new SAW Account

If you don't already have a SAW account, you will need to create one.

  1. Go to secureaccess.wa.gov
  2. Click the Sign Up! button
  3. Enter your first and last name and email address
  4. Create a username and password
  5. Check the "I'm not a robot" box
  6. Click the Create my account button
  7. Go to your email and click the link to activate your account
  8. Click the Login button
  9. Enter your username and password and click Submit

Tips

Resources

Download step-by-step instructions with graphics:

Need help?

If you have issues with the SAW site, contact Consolidated Technology Services (CTS). Help is available 24 hours.

Sending Payment by Check

We encourage you to apply and renew online, but if you are unable to, then please make checks payable to the Department of Health and mail them to the following address:
Department of Health
PO Box 1099
Olympia, WA 98507-1099

SecureAccess Washington (SAW) Account

We use SecureAccess Washington (SAW) to protect your personal information. To apply, renew, or manage your license online you need to either create or login to a SAW account.